Return Policy


Not in love? No worries. We accept returns and exchanges on eligible items:

Canada & U.S.:
  • Refunds or exchanges: within 30 days of order date
  • Store credit: within 45 days

Items must be:

  • Unworn, unwashed, with original tags and liners
  • Returned with proof of purchase
  • Not marked Final Sale

Refunds are issued to the original payment method only.
Start by contacting us.


Return Policy FAQ

Q: How do I start a return?
A: Visit our Returns Portal or email our customer care team for assistance.
Q: Can I return something I wore once?
A: Unfortunately, we can only accept returns for items that are unworn, unwashed, and in original condition with tags and liners attached.
Q: Are any items final sale?
A: Yes. All Final Sale items, gift cards, and certain intimate pieces are not eligible for return or exchange.
Q: Do I have to pay for return shipping?
A: Yes, customers are responsible for return shipping fees unless otherwise stated.
Q: How will I get my refund?
A: Refunds are issued to your original payment method. Prepaid cards will be refunded back to the same card used.
Q: Can I return multiple orders in one package?
A: No – please send back each order separately to avoid delays in processing.
Shopping Cart
Scroll to Top